HGBA Member: Tom Pendleton

Pendleton Homes & Remodeling
6918 Elm Street, McLean

When did you decide to start your own company?   

I started Pendleton Homes & Remodeling in 1986, so we’ve been serving our customers now for over 30 years. I am so grateful for all the support we have received from the community!

How does your business serve the local community?

I like to think my staff is very knowledgeable, and we serve the local community by being an honest design/building company. Honesty is one of the most important things a business can have, and we value that at Pendleton Homes & Remodeling.

Please share one of the greatest moments you’ve experienced in your current profession.

My greatest moments happen over and over again every day… the greatest moments are seeing people happy with what we have done for them. At the end of the day that is our goal… to make people happy.

Tell us about your experience with the HGBA. How has it supported you in your local business?

The HGBA has been wonderful and helped a lot with referrals for my business, which is one of the most important things a business can have.

What are the top three business tips and tricks can you offer other professionals?

  • Never tell a client a non-truth.
  • Provide the best service you can, even when the final cost for that service is below your breakeven cost.
  • If there is a problem, fix it, even years after your work has been completed.

Are you from this area? If not, what brought you here?

I am from Chantilly, but most of the available workforce lives in this area, and it is difficult for them to travel to work in areas west of here, so I travel instead.

What is your favorite season in this area, and why?

I do not have a favorite season. I enjoy being outside most anytime during the year, and this area has such beautiful weather.

What are some hobbies you enjoy?

I like working with my hands, either repairing or making things, and I also like to go fishing when I can. I also enjoy watching ACC sports and the Redskins.

What is your favorite restaurant?

I don’t really eat out very much, so I can’t say that I have a favorite.

Are you involved with any nonprofits? If so, which one(s) and why?

I am involved with the Rotary Club, which aids many nonprofits. I feel like I can help the community best through the Rotary Club, so that is why I am involved with it.

What was your first job, or your most interesting job prior to your current profession?

My first job was as a paperboy, and I also mowed lawns for my neighbors. Then I became a janitor on the weekends, and a short order cook flipping hamburgers. My most interesting job, however, was brushing boxes.

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